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Frequently Asked Questions

What is a Virtual Assistant?

A Virtual Assistant is a Independent Contractor who works remotely providing a range of business support services.

What are your payment terms?

Invoices are issued on the 1st of each month unless agreed otherwise in writing, and payment is due 7 days from the date of the invoice.

Freckles PA Virtual Assistant packages of blocked hours are prepaid and valid for 1 month from the date of purchase. Any unused hours will NOT be rolled over to the next month.

What are your office hours?

Office Hours: Monday - Friday 9am - 3pm.

Not available on public holidays.

How do you keep my information confidential?

Confidentiality is paramount for me. My desktop has antivirus software installed and is password protected with its only user being myself.

Passwords are all protected with LastPass which is an online encrypted password manager.

If required, I can sign a confidentiality or non-disclosure agreement.

Who do you work with?

I work with service-based business owners based in NZ only at this time.

Supporting you Monday to Friday from 9am – 3pm

Freckles PA

Woodbourne, Blenheim
New Zealand

Phone: (022) 190 1968
office@frecklespa.co.nz

Virtual Assistant Desk